Protecting your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing or using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name

• Email address

• Postal address

• Phone number

• Date of birth

• Payment information (if applicable)

1.2 Non-Personal Information:

• Device information (e.g., IP address, browser type)

• Cookies and tracking technologies

• Usage data (e.g., pages visited, actions taken on our website)

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Provide Services:

• Process and fulfill your requests, orders, or inquiries

• Customize and improve our services

• Communicate with you regarding your account, orders, or customer support

2.2 Marketing and Communications:

• Send you promotional materials, newsletters, or updates about our products and services

• Conduct surveys or research to improve our offerings

2.3 Legal and Safety:

• Comply with legal obligations and protect our rights

• Detect and prevent fraud, security breaches, or unauthorized access

• Ensure the security and integrity of our website and services

3. Information Sharing

We may share your information with the following entities:

3.1 Service Providers:

• Third-party vendors and service providers who assist us in delivering our services (e.g., payment processors, marketing agencies)

3.2 Business Partners:

• Trusted partners who provide complementary services and may contact you with relevant offers

3.3 Legal Requirements:

• Comply with applicable laws, regulations, or legal processes

• Respond to subpoenas, court orders, or government requests

3.4 Business Transactions:

• In the event of a merger, acquisition, or sale, your information may be transferred to a third party

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have certain choices regarding your information:

• Access, update, or correct your personal information through your account settings

• Opt-out of marketing communications by following the provided instructions

• Delete your account (subject to any legal or contractual obligations)

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. We will post any updates on our website and revise the "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our support team at:

+81 90-8526-3378
Reception hours 10:00-18:00 (excluding Saturdays, Sundays, and holidays)
nisekotravelux@gmail.com

KANKISHI co.,ltd.
3 Chome-1-15 Kita 5 Jonishi, Kutchan, Abuta District, Hokkaido 044-0055

Thank you for trusting Niseko Travelux with your personal information. We are committed to respecting your privacy and providing you with a secure and valuable experience.